Privacy policy
Last updated: July 29, 2026
The Blissful Paws operates this website to provide you with a curated shopping experience for premium pet products. This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from our store.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this policy.
Personal Information We Collect
When we say "personal information," we mean information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.
We may collect the following categories of personal information:
- Contact details: name, address, billing address, shipping address, phone number, email address
- Financial information: credit card, debit card, and payment details (processed securely — we never store your full card information)
- Account information: username, password, preferences, and settings
- Transaction information: items you view, add to cart, wishlist, purchase, return, or exchange
- Communications: information you include when contacting customer support
- Device information: device type, browser, IP address, and unique identifiers
- Usage information: how you interact with our website, including pages visited and time spent
How We Collect Your Information
We collect personal information from:
- Directly from you: when you create an account, make a purchase, or contact us
- Automatically: through cookies and similar technologies when you browse our site
- From service providers: such as payment processors and shipping carriers who work on our behalf
How We Use Your Personal Information
We use your information to:
- Provide and improve our Services: process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, and create a personalized shopping experience
- Marketing and advertising: send promotional emails and show you relevant ads (only if you opt in)
- Security and fraud prevention: protect your account, detect suspicious activity, and secure our platform
- Communicate with you: respond to inquiries and provide customer support
- Legal compliance: respond to legal requests and enforce our terms
How We Share Your Information
We may share your personal information with:
- Shopify: our e-commerce platform provider
- Payment processors: to securely handle transactions
- Shipping carriers: to deliver your orders
- Analytics providers: to understand and improve our website performance
We do not sell your personal information to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Delete your personal information
- Correct inaccurate information
- Opt out of marketing communications and targeted advertising
- Request portability of your data
To exercise these rights, contact us at hello@theblissfulpaws.com.
If you visit our site with the Global Privacy Control opt-out signal enabled, we will honor this as a request to opt out of targeted advertising for that device and browser.
Data Security
We take reasonable measures to protect your personal information. However, no online transmission is 100% secure. We recommend using secure channels when communicating sensitive information.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.
International Transfers
Your information may be transferred and processed outside your country of residence, including to the United States and Canada, where our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: hello@theblissfulpaws.com
Blissful paws. Grateful heart. ❤️